1. Who We Are

    Heritage Worldwide (“we”, “our”, “us”) operates the website
    https://www.heritageworldwideofficial.com

    We are engaged in export-oriented business activities and use this website to provide information about our products and services, receive enquiries, and communicate with customers, buyers, and business partners.

    2. Information We Collect

    We may collect personal information from users in the following ways, including but not limited to:

    • Name
    • Email address
    • Phone number
    • Company name
    • Country
    • Enquiry or message details

    This information is collected when users voluntarily submit enquiry forms, contact forms, or communicate with us through the website.

    3. How We Use Your Information

    We use the information collected from you for the following purposes:

    • To respond to your enquiries and requests
    • To communicate regarding products, export opportunities, or business discussions
    • To improve our website, products, and services
    • To maintain internal business records and communications

    We do not use personal data for purposes other than those stated above.

    4. Comments

    When visitors leave comments on the site (if enabled), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/

    After approval of your comment, your profile picture is visible to the public in the context of your comment.

    5. Media

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

    6. Cookies

    If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience and will last for one year.

    If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we set cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes login cookies.

    If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and expires after one day.

    We may also use cookies for website analytics and performance monitoring.

    7. Embedded Content from Other Websites

    Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website.

    These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, especially if you are logged in to those websites.

    8. Analytics and Tracking

    We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our website. These tools may collect non-personal information such as:

    • Browser type
    • Device type
    • Pages visited
    • Time spent on the website

    This data is used only for website performance and improvement purposes.

    9. Who We Share Your Data With

    We do not sell, trade, or rent users’ personal identification information to others.

    Your data may be shared only with trusted third-party service providers such as:

    • Website hosting providers
    • Email communication service providers
    • Analytics service providers

    Such sharing is strictly limited to operational and business purposes.

    If you request a password reset, your IP address will be included in the reset email.

    10. How Long We Retain Your Data

    If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.

    For users who register on our website (if any), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except the username).

    Enquiry and contact form data is retained only as long as necessary for business, administrative, or legal purposes.

    11. What Rights You Have Over Your Data

    If you have an account on this site or have left comments, you may request:

    • An exported file of the personal data we hold about you
    • Deletion of any personal data we hold about you

    This does not include data we are required to keep for administrative, legal, or security purposes.

    12. Data Security

    We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

    13. International Visitors

    Our website is operated from India. If you access this website from outside India, your information may be transferred to, stored, and processed in India in accordance with this Privacy Policy.

    14. Where Your Data Is Sent

    Visitor comments may be checked through an automated spam detection service.

    15. Contact Information

    If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

    Email: jadiyadipika@gmail.com

    16. GDPR Compliance (European Union)

    We are committed to protecting the privacy and personal data of individuals located in the European Union in accordance with the General Data Protection Regulation (GDPR).

    If you are located in the EU, you have the right to:

    • Access your personal data
    • Rectify inaccurate data
    • Request erasure of your personal data
    • Restrict or object to processing
    • Request data portability

    We process personal data based on lawful grounds such as user consent, legitimate business interest, and contractual necessity.

    To exercise these rights, you may contact us at jadiyadipika@gmail.com

    17. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.